Frequently asked questions
What is the return policy?
Refund policy
Note: You can cancel your order only before a tracking number is issued. Once your tracking number is given to you, you can no longer cancel.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.